Citizens Bank and Trust Company  
Online Banking




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Support: 800-634-6203 8-5, M-F



 

 

Online Tools

View Your Account Information Online

Navigating ebank is easy and you can’t “break it” by following links and trying options. Even if you make a transfer by accident, you can transfer the funds back or request assistance. Three categories of account information are outlined below.

Account Options

This area allows you to personalize ebank. Select the Account Options link once you have logged in. The first page allows you to change your password, create your own personal login ID, update your e-mail address, and set up Password Assistance should you accidentally lock yourself out of ebank in the future.

Account Options also allows you to:

  • assign pseudo names for your accounts and change the order in which they appear on the Account Activity page. (Account Options/Account)
  • enroll for eStatement (electronic statements) for your deposit accounts. (Account Options/eStatements)
  • set balance, activity and personal alerts. (Account Options/Alerts)
  • select default display options for the days of history, transfer activity and account display (Account Options/Display

Account Activity

When you log in, ebank displays the Account Listing page. Each account on the list has an ‘action box’ allowing you to select the banking activity of your choice. These options may vary based on choices you make during enrollment, but could include:

  • Transactions- view all account activity for a pre-selected period of time or search for specific items or periods of time
  • Transfers- If you have more than one account listed in ebank, you may transfer funds between accounts and make loan payments.
  • Download- create and download a transaction listing for popular personal financial software or spreadsheets
  • Statements- select your most recent or previous statements for review or printing. (Statement history begins with your ebank enrollment and builds a 12 month history for your use.) Visit View statements online for more information.
  • Stop Payments- place real-time stop payments on checks.

Check & Deposit Slip Images

Checks and deposit slips are imaged and made available through ebank for easy access. Select Transactions and further fine tune your selection by type of item, date range or specific check number. Click the link next to the check or deposit you wish to view.

  • Flip- shows the back of the check or deposit slip
  • Rotate- lets you change the orientation of the item for easier viewing
  • Cancel/Return- brings you back to the transaction list for your next choice